You are here: World Group | Customer Services

World Group Customer Service

At World Group we believe that customer satisfaction is key to our continued success. We are committed to providing excellent customer service that matches the quality of our products and ensures all customers enjoy a caring, polite, friendly professional and efficient experience when dealing with their property improvement needs.

So whether you're looking for more information, you need us to quote for your project or you'd like to let us know how we did, you'll find it easy to contact us. Click here to see some customer reviews of us.

Book an Appointment

Arrange an appointment either at your property or our showrooms.

Contact Us

If you would like to come & visit us, we'd love to meet you! We have showrooms in Carlisle and Dumfries, details & locations of both branches are provided, together with telephone; fax & email information, alternatively please use our online form or callback service;

Arrange a Quote

We are delighted that you would like us to provide a quotation for your project, you can call us on 01228 599 777 to provide details of your requirements alternatively you may prefer to arrange for a member of our team to contact you to discuss the wide range of options

Customer Feedback

Your installation is finished, you're feeling the benefits of your thermally efficient products. All that we ask now is for you to take a little time to provide us with some valued feedback. If you have any feedback from working with World Group, we would love to hear from you.